If you’re a fan of Kendra Scott jewelry and find yourself wondering whether they offer repair services, you’ve come to the right place. In this article, we will explore the topic of whether Kendra Scott does repairs and provide you with all the information you need to know. Keep reading to discover how Kendra Scott takes care of their customers’ jewelry maintenance needs.
1. Types of Repairs Offered by Kendra Scott
Kendra Scott is committed to keeping their customers’ jewelry in excellent condition by providing various repair services. Here are some of the common types of repairs offered:
- Tightening loose stones
- Replacing missing stones
- Re-stringing necklaces and bracelets
- Soldering broken chains or clasps
- Repairing damaged metal or settings
By offering these repair services, Kendra Scott ensures that your favorite pieces can be worn and cherished for years to come.
2. Repair Process and Cost
Kendra Scott has a straightforward and customer-friendly process for repairs. Here is an overview of what you can expect:
- Visit a Kendra Scott store: To initiate a repair, you can visit any Kendra Scott retail store near you.
- Explain the issue: Inform the store representative about the specific repair needed and provide any necessary details.
- Assessment and estimation: The Kendra Scott team will assess your jewelry and provide you with an estimated cost for the repair.
- Confirmation and time frame: Once you approve the repair cost, the team will confirm the time frame required for the repair to be completed.
- Pick up your repaired jewelry: After the allotted time, you can collect your jewelry from the store, fully repaired and ready to be worn again.
Regarding the cost, it can vary depending on the type of repair needed and the specific circumstances. Kendra Scott strives to offer fair pricing for their repair services, ensuring that customers can enjoy their favorite pieces without breaking the bank.
3. Warranty and Repairs
Another aspect to consider when it comes to Kendra Scott repairs is their warranty policy. While Kendra Scott provides quality craftsmanship, they understand that unexpected issues may arise.
Here are some important details about their warranty and repair coverage:
| Warranty Period | Coverage |
|---|---|
| One Year | Manufacturing defects |
| Two Years | Home try-on, fine jewelry |
If your jewelry requires repair due to a manufacturing defect within the warranty period, Kendra Scott will cover the repair cost. However, if the issue is a result of normal wear and tear or accidental damage, it may not be covered by the warranty.
4. How to Take Care of Your Kendra Scott Jewelry to Avoid Repairs
Prevention is always better than cure, and taking proper care of your Kendra Scott jewelry can help minimize the need for repairs. Here are some tips to keep your pieces in great condition:
- Avoid exposing jewelry to harsh chemicals, perfumes, and lotions as they can cause damage.
- Store each piece separately in a soft pouch or box to prevent scratching or tangling.
- Remove jewelry before swimming, exercising, or engaging in activities that may cause stress or impact on the pieces.
- Regularly clean your jewelry with a soft cloth to maintain its brilliance.
5. Additional Assistance and Contact Information
If you have any specific questions about Kendra Scott repairs or need assistance with your jewelry, their customer service team is available to help. You can visit the Kendra Scott website to find their contact information or reach out to them through their social media channels for prompt assistance.
Closing Thoughts
Now that you have all the information about Kendra Scott repairs, you can rest assured that your favorite pieces are in good hands. Whether you require routine maintenance or need to fix a specific issue, Kendra Scott offers a range of repair services to meet your needs. Don’t hesitate to take advantage of their expertise to keep your cherished jewelry looking as beautiful as ever!